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Cancelations and Returns | |

Cancellations and Returns

Consumer Contracts (Information, Additional Charges and Cancellation) Regulations 2013

G23 Grafix act in accordance the Consumer Contracts Regulations 2013 which allows you as the consumer, to cancel your order within fourteen (14) working days, beginning on the day after you receive the goods. We will refund the price of the goods in full, provided they are in the condition they were received and in the case of clothing, not worn, other than for the purposes of establishing correct fitment.  

The right to cancel does not apply to goods made to the consumers specifications or personalised, however G23 Grafix reserve the right to offer a cancellation if appropriate.

G23 Grafix have a right to deduct an amount from the reimbursement (or charge a consumer) if the item is diminished in value by handling them beyond what is necessary to establish their nature, characteristics and function. 

You will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days from the day the goods have been received, or you gave written notice of cancellation.  

G23 Grafix suggest that you send recorded delivery to ensure you have the item(s) can be tracked.

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